Privacy Policy

Last Updated: 17/10/2023
Welcome to ChilliYard Private Limited. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our services or interact with our website. By accessing or using the Website, you agree to the terms outlined in this policy.

Information We Collect
We collect various types of information from you, including:
1. Personal Information: Name, email address, postal address, phone number, and payment information when you place an order.
2. Browsing Information: IP address, browser type, device information, and cookies for a better user experience.
3. Communication Information: Details of your interactions with us, such as customer service inquiries. How We Use Your Information

How We Use Your Information
We use the collected information for the following purposes:
1. Order Processing: Fulfilling and delivering your orders, processing payments, and providing customer support.
2. Personalization: Improving your experience on the website by personalizing content and recommendations.
3. Communication: Sending order updates, promotional offers, newsletters, and other marketing communications.
4. Analytics: Understanding how users interact with our website to enhance its functionality and usability.

Data Security
We take data security seriously and have implemented measures to safeguard your information:
1. Secure Transmission: Your data is encrypted during transmission using secure sockets layer technology (SSL).
2. Access Controls: Access to your personal data is restricted to authorized personnel only.
3. Regular Audits: We conduct periodic security assessments to identify and address potential vulnerabilities.

Cookies and Tracking Technologies
We use cookies and similar technologies to collect browsing information and enhance your experience on our website. You can manage your cookie preferences through your browser settings.

Third-Party Services
We may share your information with third-party service providers to facilitate order processing, payment, and shipping. These providers are contractually obligated to protect your data and comply with applicable privacy laws.

Your Rights
You have the right to:
1. Access your personal data and request information about how it's being used.
2. Correct or update your information if it's inaccurate or incomplete.
3. Delete your data under certain circumstances.
4. Object to the processing of your data for certain purposes.

Changes to this Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be effective upon posting the updated policy on our website. We encourage you to review this policy periodically for any updates.

Contact Us
If you have any questions, concerns, or requests related to your personal data or this Privacy Policy, please contact us at Contact Us Page.
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.